IT Essentials
Technical support and Computer Technician jobs are a great way to start a career as an IT Professional as these jobs are in HIGH-DEMAND. To gain the expertise needed for Entry-level IT Technician jobs, you'll need the skills provided in the Cisco IT Essentials, IoT - Connected Devices and the CompTIA A+ Certification
Approximately 70 hours
Technician Competencies
Core Skills
Install Configure and Troubleshoot Computers and Mobile Devices
Identify common security threats
Develop critical thinking skills
Learn soft-skills and hard-skills
Online-Live / In-Person training
Learning Format
For our student's convenience, we have two ways that they may receive training and certification.
Students can enroll in a face to face instructor-led training at one of our locations and can take advantage of our Online-Live virtual training sessions.
CompTIA A+ Alignment
Cisco Certificate
This course is designed to align with the CompTIA A+ certification.
Students will receive a Cisco IT Essentials Certificate and badge upon successfully passing the final exam.
The course includes quizzes, exams, hands-on labs, Packet Tracer exercises and supportive video demonstrations.
CompTIA A+ Practice Exams
220-1001 220-1002
Students will have Certification check-points at the end of specific chapters of the IT Essentials course.
At the conclusion of the training, students will have access to both CompTIA A+ practice tests. 220-1001 and 220-1002
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IoT - Internet of Things
IoT Fundamentals - 4 Courses
Intro to IoT
26 Billion people, systems and objects are sharing data seamlessly over the internet. In this course, students learn how connected devices use sensors to collect data that IoT applications use to analyze and deliver insight.
Big Data & Analytics
Students will learn how to collect, store and visualize data obtained from IoT sensors. In this course, learners will use the following:
Python to SQL database
Manipulate and integrate data set
Fundamentals of Big data/Hadoop
Connected Things
In this couse, hands-on activities teach you how to securely collect data and connect sensors to cloud services.
Fog and Cloud Computing
Sensors, Actuators, Microcontroller
Creating an IoT Solution
Hackathon Playbook
In this course, students will form a Hackathon team to complete the following:​
Identify a problem, create a design
Plan for an IoT solution
Develop a prototype
Test and validate
Present to experts
The preferred certification for technical support and IT operational roles
CompTIA A+
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
Certification
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002). Core 1 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. Core 2 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.
Average entry-level salary
Help desk technicians solve technical issues and work with people. According to the Dice report, help desk technicians earn $51,553 on average per year. As you gain more experience, you’ll move up to a Tier II or Tier III specialist. As you hone these skills, you’ll make more money.
Trusted and Respected
IOne of the reasons the CompTIA A+ exam is trusted for launching IT careers, is because it validates your foundational knowledge via performance-based questions. This means as you prepare for your exam you are thrown into simulated real-life scenarios that you will encounter on the job. In order to earn CompTIA A+, you have to actually perform tasks during your certification exam versus just answering questions to gauge your knowledge. Employers who look for (or require) CompTIA A+ understand this value